Every tool you've ever used waits for you to click. An agent is different: you hand it an outcome — "answer every missed call" — and it works the steps itself: think, act, check, repeat. That loop is the whole trick. The rest of this course is just giving that loop better tools.
How it's actually done
Builder's note: start with one agent owning one job end-to-end. "One agent, one job" beats a mega-agent every time — easier to test, easier to trust, easier to fix.
After this you can
- Explain agent vs automation vs chatbot
- Spot tasks in your business an agent could own
- Describe the think–act–check loop to anyone